When you're under a sink or on a roof, calls go to voicemail — and 67% of those customers immediately dial someone else. We fix that automatically.
South Bay Digital installs AI-powered automation that texts back missed callers in seconds, captures leads from your website 24/7, and requests Google reviews after every job — without you lifting a finger.
Sources: Contractor in Charge, Harvard Business School, Lead Response Management Study
A typical South Bay plumber gets 20 calls a day. During a job, 7 or 8 of those go unanswered. At a $339 average ticket, that's over $2,000 walking out the door every single day — before you even factor in repeat customers and referrals.
Goes to voicemail. Customer calls the next guy on Google. You never know.
Gets an automatic text within 60 seconds: "Hi, this is South Bay Plumbing — sorry we missed you. We're on a job right now. When's a good time to call you back?" Customer waits. You get the job.
Finds your website, sees no chat, closes the tab and calls the company with the chat widget.
Your AI chat agent answers, collects their info, confirms availability, and books a callback. You wake up Monday with a lead already qualified.
They mean to leave a review. They forget. Your rating stays at 4.1.
They get a text 2 hours after you leave: "Thanks for choosing us — if we did a good job, we'd really appreciate a quick Google review." Direct link included. Your rating climbs.
Four systems running in the background, 24 hours a day.
Every missed call gets an automatic text within 60 seconds. Personalized with your business name, natural in tone. Converts callers who would have moved on into booked jobs.
Industry data: responding in under 5 minutes is 21× more likely to qualify a lead than waiting 30 minutes.
A 24/7 chat widget on your website and Google Business profile. Answers common questions, collects lead info, and books callbacks — even overnight and on weekends.
Sounds like a dispatcher, not a robot. Trained specifically on your business.
Two hours after a job closes, your customer gets a text with a direct link to your Google review page. No nagging, no awkward asks — just a well-timed nudge.
A one-star rating increase drives 5–9% revenue growth. Most happy customers just need the link.
One email every month with four numbers: leads captured, reviews gained, missed calls recovered, and average response time. Plain English, no jargon, no dashboard to log into.
Know exactly what the system is doing for you every month.
No contracts. Cancel anytime. Setup included.
At one extra job per month ($339 avg ticket), the service pays for itself. Most clients see 3–5 additional jobs in month one.
Serving Manhattan Beach, Redondo Beach, Torrance, Hawthorne, El Segundo, and greater South Bay LA.
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